Today has been a nightmare! The unthinkable has happened...our hotmail account has been hacked. Our customers received emails asking them to send copies (front and back) of their credit cards and a copy of their Drivers License in order to process their orders (Orders that did not exist!). I have been on the phone and email all day putting out fires and trying to get to the bottom of the scam. We reported it to the police, our web host, our website designer and hotmail. The consensus is it is being done by hackers from overseas who will hit and then move on. I hope that none of our contacts who got these emails reponded to their requests. We apologize to all of our loyal customers for the inconvenience and will update by email, facebook and blog to keep the information flowing. We will be working hard to update our security so this does not happen again, but many experts have said that it is almost impossible to be bullet proof. It does not appear that any personal information was accessed and that it was only a phishing scam.
I was going to post about our trip Sanibel Island but I guess that will have to wait until tomorrow. Thank you for checking out our blog and stay tuned...we will be having many give aways for those who follow!!!
Lynn
1 comment:
Sorry to hear about the hacking - it's happening all to often these days! So glad you had a successful trip to Atlanta and Sanibel. (I was on Sanibel Island for one day last spring - part of my trip to the west coast of Florida - and LOVED it.) Can't wait to see your new ideas!
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